Refund Policy

Refund Policy

At Surfside Breeze, we want you to love every piece you receive. However, we understand that sometimes an item may not be the perfect fit. Our refund policy is designed to be straightforward and hassle-free.

Our Return Promise
We stand behind the quality of our products. If you are not completely satisfied with your purchase, you are welcome to initiate a return for a refund.

Timeframe for Returns
You have 60 calendar days from the date you receive your order to request a return. This generous window gives you plenty of time to try on your new pieces and make your decision.

Return Eligibility
To be eligible for a return, items must be in their original condition: unworn, unwashed, and with all original tags attached. Items that are damaged, stained, or show signs of wear will not be accepted for return.

Free Returns
We offer free returns. If you need to return an item, we will provide you with a prepaid return label. The cost of return shipping is on us.

Refund Processing
Once we receive and inspect your returned item, we will process your refund. The refund will be issued to your original payment method. Refunds typically take 5 to 10 business days to appear in your account, depending on your bank or payment provider. You will receive a confirmation email once your refund has been processed.

How to Initiate a Return
To start a return, please contact our customer service team at support@shopcidershop.it.com. Provide your order number and the item(s) you wish to return. We will guide you through the simple process and provide your free return shipping label.